Legal

Privacy Policy

Last updated: 15 January 2026

1. Who we are

This Privacy Policy explains how Rotta Pregiovènza, King William Street 10, BS1 5LJ Bristol, United Kingdom ("we", "us" or "our"), collects and uses personal data when you visit our website, use our calculator and analytics tools, or contact us. For the purposes of the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, we are the data controller of the personal data described in this policy.

2. Personal data we collect

Depending on how you interact with the Platform, we may collect the following categories of personal data:

• Identity and contact data, such as your name, email address and telephone number, where you provide them;
• Account data, such as login details, preferences and settings;
• Usage data, such as pages viewed, features used, referring pages and approximate location derived from your IP address;
• Technical data, such as device type, browser, operating system and time zone;
• Communications data, such as correspondence you send to our support team.

We do not intentionally collect special category data. Please do not send us sensitive information unless we specifically request it.

3. How we use your data and our lawful bases

We use personal data only where we have a lawful basis to do so. These include: performance of a contract, to provide the services you request; legitimate interests, to operate, secure and improve the Platform, prevent fraud and analyse aggregated usage; compliance with legal obligations, including anti-money laundering and tax requirements; and consent, where we ask for it, for example for certain marketing communications. You may withdraw consent at any time without affecting the lawfulness of earlier processing.

4. Cookies and similar technologies

We use cookies and similar technologies to operate the Platform, remember your preferences and understand how it is used. Non-essential cookies are set only where the Privacy and Electronic Communications Regulations 2003 permit, typically with your consent. Further details, including how to manage your choices, are described in our cookie information, which should be read alongside this policy.

5. Sharing your data

We do not sell personal data. We may share it with trusted service providers acting on our instructions, such as hosting, analytics, email delivery, customer support and payment processing providers. We may also disclose data where required by law, to protect our rights, or in connection with a merger, acquisition or restructuring, in which case we will ensure appropriate safeguards are maintained.

6. International transfers

Some of our service providers may process data outside the United Kingdom. Where this happens, we ensure that an appropriate safeguard is in place, such as an adequacy regulation or the International Data Transfer Agreement or Addendum approved by the Information Commissioner.

7. Retention

We retain personal data only for as long as necessary for the purposes described in this policy, including to satisfy legal, accounting or reporting requirements. When data is no longer required, we delete or anonymise it. Support correspondence is typically retained for no longer than six years unless a longer period is required by law.

8. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration and disclosure. These include encryption in transit, access controls and regular review of our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights

Under the UK GDPR you have the right to:

• access the personal data we hold about you;
• have inaccurate data rectified and incomplete data completed;
• have your data erased in certain circumstances;
• restrict or object to certain processing;
• receive your data in a structured, commonly used and machine-readable format;
• withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details below. We may ask you to verify your identity before responding. We aim to respond within one calendar month.

10. Children

The Platform is not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so that we can delete it.

11. Complaints

If you have concerns about how we handle your data, please contact us first so that we can try to resolve them. You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk), the UK supervisory authority for data protection.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page indicates when it was last revised. Material changes will be notified to you through the Platform or by email where appropriate.

13. Contact us

For privacy questions or requests, email [email protected] or write to Rotta Pregiovènza, King William Street 10, BS1 5LJ Bristol, United Kingdom. Telephone enquiries may be directed to +44 20 7946 4356.